We understand property and know what you want when you enter the market. We don’t have multiple offices and a high turnover of staff. We don’t have an invisible layer of senior management sitting in a remote head office who you will never get to meet. We don’t recruit people who can’t grasp the importance of service and we’ll never give duff advice, purely to get your business. We are a family business with the Chairman and Managing Director as hands on with the day to day minutiae as the rest of the team. We care about the results we achieve and our level of bespoke service means that we create a tailor made solution specifically for you. Kay & Co care and we look forward to being able to demonstrate that to you.
We put people first. Many of our customers come back time and again based on the strong levels of service they have received and it is not unusual to have sold the same home several times over, across the years. The same applies to our staff – loyalty to the business is strong and if we were to combine the amount of knowledge and expertise across our team, it would run to more than 200 years.
Our client base is international and we are well versed in the needs and expectations from a wide mixture of cultures.
Living in London should be like living anywhere else – a sense of community and ‘village’ with its associated personality and character is what creates homely living rather than functional living. We pride ourselves on our place in the community and the knowledge we have of it.
We support local charitable initiatives, which have included local garden parties, street parties, Christmas concerts and school events.
Our business is firmly and purely London. If the capital is to remain a place of character, with individual villages that have their own charm and personality, it needs a business who is part of that community. As a London firm, staffed and run by Londoners, it is in our interest to see that the capital is attractive to the widest possible audience.