Our Promise

We believe in offering a 5-star service to our clients. Here is what we promise to do for you.


Phone calls are answered in person within five rings

You always have 24 hour emergency access to a member of our team. We are members of Fixflo, a system which allows maintenance issues to be reported online. It is simple to use and helps us carry out repairs more quickly.

E-mails and letters are acknowledged on receipt

Each management issue or enquiry is logged and followed through to completion

Satisfaction surveys are carried out to ensure service levels are maintained

Contact is maintained with contractors and lessees until any outstanding issue is resolved