Property Letting Process

Once you have decided on your property, we will ask you the following questions when you make your offer

Register with us.

Once you register with us, your dedicated Kay & Co property negotiator will send you property details based on your specific brief. We will need to know details like, How many people will be living in the property? How much are you willing to pay per week? (it is important to consider your outgoings including Council Tax, utilities and personal expenses). How long do you want to let for? We will also ask you if there are any special conditions pertaining to your tenancy, which must be incorporated into the agreement such as if you have a pet.


We will take you to view all of the properties that you feel might be suitable at a time that is convenient to you. Our offices are open Monday to Friday 9am to 6pm and Saturday’s 10am to 2pm. Appointments outside of these hours are also possible with prior notice.

Securing the property

When you find a suitable property we will guide you through making an offer. If the Landlord has accepted your offer, you will need to make a financial commitment and pledge that you want to go ahead by paying a holding deposit and one week’s rent.


We will arrange references through a credit reference agency, or direct with your former Landlord, your current bank and employers. If you are a student, we will also obtain references on your guarantor. Once references are finalised and acceptable, we will draw up the Tenancy Agreement.

Initial Funds

Prior to moving in, we will require the following funds:

1. First month’s rent (or as agreed).

2. Deposit (typically the equivalent of six weeks rent, minus the holding deposit already taken). If you have a pet in the property, it will incur a higher damage deposit.

3. Reference fee - £50 inc VAT for each named person on the tenancy.

4. Tenancy Agreement fee - £300 inc VAT.

Welcome to your new home!

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