Our offices cover all areas in Prime Central London

Our people Patrick McDowell-Kay & Co
Office: Marylebone Estate Agents & Letting Agents
Position: Sales Manager
Select Branch: Sales
victor-cliff-lettings-advisor
Office: Hyde Park Estate Agents & Letting Agents
Position: Lettings Valuer
Select Branch: Lettings
Staff Telephone: +44 20 7908 2664
Staff Email: victor.cliff@bhhslondon.com

Victor previously worked in Lettings for a well-known estate agent in Central London. He joined Berkshire Hathaway HomeServices in December 2021 as a member of the Client Services team and has since transferred to Lettings as an Advisor. Having studied International Hospitality and Management in the University of Surrey; Victor places great importance on client relationships and has brought an extra customer service edge to the team. Originally from a remote town in Siberia, Victor is fluent in both English and Russian, which has helped better serve the diverse and dynamic client-base of London. In his spare time, he enjoys cooking, walking and exploring new restaurants.

jerome-james-block-manager
Office: Hyde Park Estate Agents & Letting Agents
Position: Senior Block Manager
Select Branch: Property Management
Staff Telephone: 020 7201 2039
Staff Email: jerome.james@bhhslondon.com

Jerome studied Real Estate Management at Kingston University achieving a BSc Hons degree in 2010. He started his career in the property industry in 2011 as a lettings advisor in North London before joining as a lettings consultant in one of the first ever Build to Rent developments in Stratford East Village. He held his first block management role as an assistant PM and gained Associate IRPM in 2017 before joining BHHS in Dec 2021. During his time in block management, he has gained experience in dealing with various types of blocks and clients and is always looking to expand his knowledge. His next goal is to work towards MIRPM membership. He takes a keen interest in history and geography and would like to expand on this interest by travelling more often.

luiza-costa-king's-cross-office-coordinator
Office: Hyde Park Estate Agents & Letting Agents
Position: Office Coordinator - King Cross
Select Branch: Operations and Finance
Staff Telephone: 020 7467 2010
Staff Email: luiza.costa@bhhslondon.com

Brazilian, living in London since 2019, Luiza has a degree in Social Communication - Public Relations. When in Brazil, she worked at Embraer, the multinational aerospace manufacturer in PR in addition to being a Content Creator for TV Globo, a free-to-air television network, and also for the lifestyle website The Lolla. While in the UK, she has worked in customer service for the sustainable supermarket chain Planet Organic. Passionate about culture and history, Luiza loves to travel and make friends from all over the world.

nicky-sachdev-lettings-advisor
Office: Hyde Park Estate Agents & Letting Agents
Position: Lettings Advisor
Select Branch: Lettings
Staff Telephone: 020 8176 4314
Staff Email: nicky.sachdev@bhhslondon.com

Nicky is originally from India but moved to the UK when she was 15 and impressively can speak 6 Languages! Nicky has finished her higher national studies from UK in Business Management. She was a Luxury brand Assistant Business Manager in Selfridges just before starting her career with Berkshire Hathaway HomeServices.

lucy-kelly-senior-property-manager
Office: Hyde Park Estate Agents & Letting Agents
Position: Senior Property Manager
Select Branch: Property Management
Staff Telephone: 020 7201 2031
Staff Email: Lucy.Kelly@bhhslondon.com

Originally from Cheshire, Lucy joined Berkshire Hathaway HomeServices London in 2022 as the Senior Property Manager of the department. Having started her career at one of London’s largest agencies, Lucy honed her skills managing a large portfolio of 180+ properties across West London. As the Senior Property Manager, Lucy oversees all large projects alongside the day-to-day management of the portfolio. Lucy is currently working on accelerating the future development of the Property Management Department whilst completing her ALRA qualification.

antillia-canoville-office-manager
Office: Hyde Park Estate Agents & Letting Agents
Position: Office Manager
Select Branch: Operations and Finance
Staff Telephone: 0207 467 2022
Staff Email: antillia.canoville@bhhslondon.com

Growing up in North West London as the last born of 9, Antillia began her property career as a Saturday assistant during her late teens. Since then she has done various different roles across residential sales and lettings. She joins us with experience ranging from small independent property companies to large multi-faceted corporate property companies. She enjoys creating, writing, reading comics and romantic comedies, learning new things and socialising with friends outside of work. She has an enormous passion for travelling and social media – where she mixes the two with content creation. She joined Berkshire Hathaway HomeServices as Office Manager to utilise her skills and help the operations side of the company run in complete harmony.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Senior Sales Advisor
Select Branch: Sales
Staff Telephone: +44 20 7467 2011
Staff Email: sonia.sangari@bhhslondon.com

Originally from Iran, Sonia grew up in Brazil moving to London when she was 13. As a result she speaks three languages fluently giving her a unique advantage when dealing with international clients. She previously worked in lettings in Chelsea and Kensington for a year and won most deals achieved over two quarters. Her experience in lettings and a family background in property and design has led her to a promising start in her Sales Career; where we are confident she will thrive.

Our people Molly Bikhit-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Greetings Ambassador

Molly joined Berkshire Hathaway HomeServices London Kay & Co in 2018. After a ruff interview process, she was selected to be our Greetings Ambassador for our network of offices. She works hard to spread her time across all branches, though tactically will be close to Hyde Park for lunchtime squirrel chasing. Kindly pop by and she will be happy to welcome and assist you!

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Accounts Coordinator
Select Branch: Operations and Finance

After leaving King’s College London, she decided to take on the opportunity to join Berkshire Hathaway HomeServices London by participating in the apprenticeship scheme to start her professional career. She has always had a keen interest in property as her family is heavily involved in the property field. Joining Berkshire Hathaway HomeServices London has allowed her to learn and be exposed to the provided services that this company offers to clients by gaining knowledgeable experience and learning from colleagues. She is currently working towards completing an IRPM qualification, which she'll achieve at the end of my apprenticeship.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Lettings Advisor
Select Branch: Lettings

Originally from France, Amelia studied in a commerce school in France. She first started her London career as a sales assistant in Prada. Coming from a family passionate by real estate, she decided to follow her mom's passion and make it her own career. She joined Berkshire Hathaway HomeServices London in September 2021 and shows a great interest and success in her team.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Senior Sales Advisor
Select Branch: Sales

Yulia joined Berkshire Hathaway HomeServices London Kay & Co as a Senior Sales Advisor in October 2021 for the Marylebone Branch. Yulia has 7 years of experience working in Prime Central London in Residential Sales. After winning an award for Best Sales person working for a leading developer in the UK, Yulia comes with a breadth of experience dealing with high net worth individuals; providing excellent service whilst finding people their perfect home. She also speaks fluent Russian and enjoys a nice glass of wine.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Senior Lettings Valuer
Select Branch: Lettings
Staff Telephone: +44 20 7908 2669
Staff Email: paul.hafner@bhhslondon.com

Originally from Styria in Austria, Paul joined Berkshire Hathaway HomeServices London Kay & Co in 2021 as a Senior Lettings Advisor. With previous experience working at an established West London Estate Agent and a BSc honours in Real Estate from the University of Westminster he brings a wealth of experience to guide Landlords and Tenants through the lettings process. Paul is fluent in English and German, allowing him to better serve his European clientele. In his spare time Paul enjoys playing tennis and squash and is a very keen skier.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Consultant
Select Branch: Property Management

Mark Greenland is a Chartered Surveyor and Registered valuer and prior to the recent acquisition of Marler & Marler from Berkshire Hathaway HomeServices London Kay & Co was one of the two equity partners in Marler & Marler. He has an in-depth knowledge of all aspects of residential property in Prime Central London built over many years at Marler & Marler. He also deals with Commercial Rent Reviews, Lease Renewals and Valuations and acts a development consultant. Now a consultant at BHHS London Marler & Marler, he also enjoys squash, winter sports and walking.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Consultant
Select Branch: Property Management

Alun Jones is a Chartered Surveyor and Registered valuer and prior to the recent acquisition of Marler & Marler from Berkshire Hathaway HomeServices London Kay & Co, was one of the two equity partners in Marler & Marler. He has an in-depth knowledge of all aspects of residential property in Prime Central London built over many years at Marler & Marler. Now a consultant at BHHS London Marler & Marler, he also enjoys historic car endurance rallying and trying to keep reasonably fit.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Block Manager
Select Branch: Property Management

Marcin has been working in Property industry since 2016 having graduated with a Diploma in Real Estate Development from the University of Westminster. He started as a lettings negotiator progressing to a Property Manager Assistant role at a well-established multinational property company and becoming Property Manager soon after. Marcin has experience with new builds as well as prime central London period buildings. His good eye for detail, calm demeanour and positive attitude helps him to solve complex problems often encountered in the property industry. Marcin is an Associate of IRPM and is currently working towards membership status. In his spare time Marcin enjoys independent travel, Italian cuisine, and cinema.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Head of Block Management
Select Branch: Property Management

John’s first role in Property was as an Assistant at a Commercial Property Law firm in 2005. After completing a Law degree in 2010, John moved to Property Management and gained his MIRPM in 2014. He has experience in the management of a wide variety of types of properties and specialises in the management of blocks with complex and dated Leases. John joined Marler & Marler in 2020 and now heads up the Block Management department of Berkshire Hathaway HomeServices London after they acquired Marler & Marler in 2021. When not focused on Property Management, he retains a keen interest in Technology and how it can be utilised best for the benefit of our clients and staff.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Sales Manager
Select Branch: Sales
Staff Telephone: +44 20 4579 7611
Negotiator Id: rps_kyc-CLR

Charlie has worked in residential sales since 1998, after a brief stint in advertising. Cutting his teeth at John D Wood & Co. in St John’s Wood & Regent’s Park, he then moved to Kensington & Chelsea in 2004, joining boutique firm, Friend & Falcke, where he sold and acquired on behalf of HNW & UHNW individuals, Pension Funds and The Cadogan Estate. He moved to head up the sales team at Marler & Marler in 2010 where he has helped to maintain and build on their large historic client base. He prides himself on his professionalism and personal touch, which has kept his clients loyal over the years. In his spare time Charlie enjoys spending time with his family, walking the dog, running and riding bikes.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Lettings Manager
Select Branch: Lettings
Staff Telephone: +44 20 4579 8466

Helen moved to Marler & Marler as Lettings Manager in 2003 bringing a wealth of experience and irrepressible enthusiasm for the promotion of the company. She now heads up the lettings department at Berkshire Hathaway HomeServices London after Marler and Marler was acquired by them in 2021. Previously, she worked at De Groot Collis and Chestertons all within the Knightsbridge/Belgravia area, meaning her client portfolio, built up over the years, remains loyal. She is a member of ARLA (Association of Residential Lettings Agent) while in her spare time, she is a keen cyclist and skier.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Property Manager
Select Branch: Property Management

Susan joined Marler & Marler in 2017 as Property Manager, having previously worked for a large corporate agent. Originally from South Africa, Susan has made her home in London. Her calm and measured approach when dealing with management problems is appreciated by both landlords and tenants. A people’s person at heart, she enjoys helping others, is a mother and community volunteer, active TRA member and for many years held positions of secretary, while an interim treasurer currently. Her interests include cycling, skating, cooking and gardening out of working hours. She has worked previously for Faron Sutaria, John D Wood, Knight Frank, London Town PLC in Chelsea, Wapping, Canary Wharf and Kensington area, with 15 years experience in the industry to date. 

Our people Graciela - Kay & Co
Office: Kings Cross Estate Agents & Letting Agents
Position: Sales Manager
Select Branch: Sales
Staff Telephone: +44 20 7467 2023
Staff Email: graciela.Loveday@bhhslondon.com
Negotiator Id: rps_kyc-GLY

Originally from Miami, Florida, Graciela began her career in residential sales as a Licensed Real Estate Agent in New York in 2002. She later moved to the UK in 2005 and in 2006 started working in Residential sales in Islington and the surrounding areas. Graciela enjoys learning and studying the local history of Islington, King’s Cross, and London as a whole. After nearly two decades in the field, she holds a strong sense of market knowledge and valuable negotiating skills. As a global citizen who has lived abroad and has an affinity for international cultures, Graciela is fluent in English and Spanish - serving as a strong attribute to better serve her overseas clientele

Our people Christopher - Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Senior Lettings Manager
Select Branch: Lettings
Staff Telephone: +44 20 7908 2668
Staff Email: christopher.edwards-cabral@bhhslondon.com
Negotiator Id: rps_kyc-2668

Christopher joined Berkshire Hathaway HomeServices London Kay & Co in 2021 as a Lettings Manager. After returning from working overseas in Brazil, Christopher joined the property industry and has worked for the past five years across West London for an established estate agency. Christopher brings a wealth of experience and breadth of knowledge to the Lettings Department at Berkshire Hathaway HomeServices London Kay & Co, which enables him to guide both tenants and landlords throughout the lettings process. In his spare time Christopher enjoys the architecture and art on offer in Central London.

Our people Patrick McDowell-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Head of Client Services
Select Branch: Operations and Finance
Staff Telephone: 020 4513 7403 / 07849
Staff Email: patrick.mcdowell@bhhslondon.com

Patrick has been involved in property, estate agency and financial services all his business life. He has held senior management positions in some of the most prominent property and financial institutions in both Ireland and the UK. He brings a wealth of experience to the business and has a passion for professionalism and customer satisfaction. He has overall responsibility for the day to day running of our Client Services Department, whose prime objective is to ensure that all our customers experience a top tier service, when dealing with Berkshire Hathaway HomeServices London.

Our people Matthew Moore - Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Property Manager
Select Branch: Property Management
Staff Telephone: +44 (0)20 3930 4193
Staff Email: b.arbiter@kayandco.com

Matthew joined Berkshire Hathaway HomeServices Kay & Co in 2020 as Prime Property Manager but started his career within Property in 2016. During his career, Matt has manged the cycle of multiple high-end property portfolios, consisting of over 130+ properties for three of the top Estate Agencies in London. Matt is commercially aware and has an astute ability to build relationships with internal and external stakeholders, whilst remaining professional and commercially astute. As lead the Lead Property Manager, Matt overseas all projects within the portfolio. Matt is currently working on developing the Property Management team for both London Kay & Co and London Marler & Marler whilst completing his ALRA qualification. During his career, Matt has developed exceptional multi-tasking, scheduling, managing, planning, and organisational skills. Whilst developing his breadth of knowledge within the Property Management sector, maintaining up to date with new legislations whilst developing and building new client and contractor relationships.

Our People Sarah Bikhit Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Senior Lettings Advisor
Select Branch: Lettings
Staff Telephone: +44 (0)20 3504 3181
Staff Email: sarah.bikhit@kayandco.com

Sarah has been with Berkshire Hathaway HomeServices London Kay & Co since the beginning of 2013. Starting in the rentals team, she worked her way up to Lettings Manager in 2016, where she particularly enjoyed advising landlords on property layouts, renovation ideas and ways to maximize their rental income. When Kay & Co joined Berkshire Hathaway HomeServices in 2018, the company required someone with a deep knowledge of the core company values to help assist with this exciting change. It was vital that both existing and prospective clients understood just how beneficial this change would be for them. It was with little surprise that, with her combined prior experience, Sarah became the Marketing Manager to oversee the PR and marketing functions across both print and digital platforms for the company. After two years, and with the transitional period to Berkshire Hathaway HomeServices Kay & Co complete, Sarah returned to the Lettings team where she continues to assist tenants in finding their new homes.

Our people Oliver Ingles-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Sales Manager - Hyde Park
Select Branch: Sales
Staff Telephone: +44 (0)20 3944 8536
Staff Email: o.ingles@kayandco.com
Negotiator Id: rps_kyc-OIS

Oliver has worked in residential sales for 8 years within the Central London and Hertfordshire market, working on behalf of private clients and property developers. He was part of the team who sold the first property in the UK with the crypto currency, Bitcoin and has sold many properties via virtual reality and video. He has a proactive approach and a proven track record for thinking outside the box when required. In his spare time Oliver enjoys playing football and tennis and updating his social media @oliver.ingles

Our people Katy William - Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Head of Operations
Select Branch: Operations and Finance
Staff Telephone: +44 (0)20 3733 1135
Staff Email: katy.williams@bhhslondon.com

Katy has been working in Property Management since 2008 and gained her MIRPM and AssocRICS qualification in 2012. Katy joined the team here at Berkshire Hathaway HomeServices London Kay & Co in 2019 as the new Head of Block Management and was promoted to Head of Operations in 2021. Katy's role is to oversee all aspects of the operations for the company and ensure that all team members are delivering a high level of service to clients.

Our people Matt Staton-Kay & Co
Office: Marylebone Estate Agents & Letting Agents
Position: Head of Lettings
Select Branch: Lettings
Staff Telephone: +44 (0)20 3504 3950
Staff Email: matt.staton@bhhslondon.com
Negotiator Id: rps_kyc-MWS

Matt joined Berkshire Hathaway HomeServices London in 2020 with the responsibility of heading up and leading the Lettings department across its London network of offices. Having previously worked across London as an Associate Director for a well-known estate agency and running one of their flagship offices, Matt brings a wealth of experience and has developed a very strong presence in the area and is a trusted adviser to both domestic and international clients.

Our people Paula Orlowska-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Block Manager
Select Branch: Property Management
Staff Telephone: +44 (0)20 3468 9573
Staff Email: paula.orlowska@bhhslondon.com

Paula has worked for Berkshire Hathaway HomeServices London for over 2 years and was promoted to Property Coordinator in 2020. Paula proved that she could manage her portfolio with minimal supervision, which resulted in landing her most recent title. She has also recently passed her IRPM foundation exam and is currently working towards membership status. Paula has experience in the Lettings Team and is also a fully qualified member of The National Association of Estate Agents.

Our people Lauren Hope-Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Lettings Advisor
Select Branch: Lettings
Staff Telephone: +44 (0)20 3432 3543
Staff Email: l.gadsby@kayandco.com

Lauren graduated from Brighton University, where she received a BSc (hons) in Psychology. As well as regularly volunteering with local charities, Lauren participated in numerous extracurricular activities, such as netball. After moving back home to Essex, she found a great interest in real estate and decided to pursue a career in this profession. In 2019, she joined Berkshire Hathaway HomeServices London Kay & Co as the Office Coordinator at the King’s Cross branch and helps ensure the smooth running of the office.

Our People Shafait Hussain - Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Finance & Operations Director
Select Branch: Directors
Staff Telephone: +44 (0)20 3944 7670
Staff Email: s.hussain@kayandco.com

As a member of an Association of chartered certified accountants (ACCA), Certified accounting technician (CAT) and BSC (Hons) in applied accounting from Oxford Brookes University, Shafait brought his impressive skills to Berkshire Hathaway HomeServices Kay & Co in 2011. His climb from Financial Controller to Finance & Operations director has been swift and highlights the passion and attention to detail he brings to the role. Not only he is the Head of Finance, but he also oversees our Block Management, Lettings, Client Services and Admin teams with HR completing his portfolio of responsibilities. His calm demeanour, ever-present smile and a sparkling sense of humour makes him a popular member of the team and a valued member of the board.

Our People Samuel Bikhit - Kay & Co
Office: Hyde Park Estate Agents & Letting Agents
Position: Chairman
Select Branch: Directors
Staff Telephone: +44 (0)20 3355 2749
Staff Email: sam.bikhit@bhhslondon.com

The founder of Berkshire Hathaway HomeServices Kay & Co, Sam has grown a business that is recognised as one of the leading players in the Central London market now as Berkshire Hathaway HomeServices London Kay & Co | Marler & Marler. At the heart of this growth: honesty, integrity and a remarkable network of contacts. Today Sam heads up the company's international property desk advising private Middle Eastern clients on the sale and acquisition of residential property and investment opportunities. He has been a Fellow of the National Association of Estate Agents since 1991, is a member of the Association of Residential Lettings Agents and is actively involved with various charitable organisations.

Our People Martin Bikhit Kay & Co
Office: Kings Cross Estate Agents & Letting Agents
Position: Managing Director
Select Branch: Directors
Staff Telephone: +44 (0)20 3411 6557
Staff Email: m.bikhit@kayandco.com
Negotiator Id: rps_kyc-MSB

Martin joined his father originally at Kay & Co in 1997 and became Managing Director in 2008. He is responsible for developing global relationships and is responsible for the company's residential investment and development division. His passion for central London living makes him a regularly quoted expert in the national press. He is a former secretary of the central London branch of the National Association of Estate Agents and is a member of the Association of Residential Letting Agents. He has responsibility for the day-to-day running of the business, is an active part of the Berkshire Hathaway HomeServices London Kay & Co | Marler & Marler sales team and is responsible for the company's residential development and investment clients.

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